Scale Proxy

Refund Disclaimer

Users are only allowed one account per person. Any accounts duplicated or associated or believed to be linked to the refund request user deemed by the site owner may void the refund request if a previous subscription exists for the service.

Unmetered Residential Proxies Refund Policy

Customers are only eligible for a refund if a payment is made via the Paddle merchant system (PayPal and Credit Cards).

Subscriptions paid for on Paddle on a recurring basis (monthly, quarterly, half-yearly or yearly), can be canceled at any time. If you don't cancel before your next re-bill, you are not eligible for a refund on that payment (although we can suspend your account so you can use your proxies at a later date if preferred, 3 month maximum suspension).

Refunds will be issued if you, the customer, are unhappy with their Unmetered Residential subscription, if the customer cancels their subscription and requests a refund within 3 days (72 hours) of purchase.

Refunds will not be issued to any person who has previously subscribed to or had a free or paid trial (including 7 Day Trial of All Proxy Products) of any Unmetered Residential Subscription. This includes current and old accounts.

If your refund is approved, access to your proxy subscription will cease immediately (cancelations with no refund will have access until the end of the current billing period).

We do offer pro-rata refunds for upgrades and some changes to subscriptions, this is done via our helpdesk [email protected].

Subscriptions covered under Unmetered Residential are currently:

Elite 100 threads
Guru 200 threads
Mega 500 threads
Pro 1000 threads
Super 2000 threads
Gold 5000 threads

Premium Residential Proxies Refund Policy

Refunds are available on the subscriptions below:

1GB Premium Residential: full refund if refund request is within 72 hours of purchase.

All other Premium Residential subscriptions: refunds for unused GBs are available if the refund request is within 72 hours of purchase

If you purchase a 1GB Premium Residential subscription as a trial & want to upgrade, you can contact us and we can arrange a pro rata refund of your previous subscription

Customers are only eligible for a refund if a payment is made via the Paddle merchant system (PayPal and Credit Cards).

Subscriptions paid for on Paddle on a recurring basis (monthly, quarterly, half-yearly or yearly), can be canceled at any time. If you don't cancel before your next re-bill, you are not eligible for a refund on that payment (although we can suspend your account so you can use your proxies at a later date if preferred, 3 month maximum suspension).

Refunds will be issued if you, the customer, are unhappy with their Private Unmetered Residential Proxy subscription, if the customer cancels their subscription and requests a refund within 3 days (72 hours) of purchase.

Refunds will not be issued to any person who has previously subscribed to or had a free or paid trial (including 7 Day Trial of All Proxy Products) of any Private Unmetered Residential Proxy Subscription. This includes current and old accounts.

If your refund is approved, access to your proxy subscription will cease immediately (cancelations with no refund will have access until the end of the current billing period).

We do offer pro-rata refunds for upgrades and some changes to subscriptions, this is done via our helpdesk [email protected].

Subscriptions covered under Private Unmetered Residential Proxy are currently:

1GB Premium Residential: Full refund if requested within 72 hours of purchase.

All other Premium Residential subscriptions: Refund on unused GBs if requested within 72 hours of purchase.

Private Unmetered Residential Proxies Refund Policy

Customers are only eligible for a refund if a payment is made via the Paddle merchant system (PayPal and Credit Cards).

Subscriptions paid for on Paddle on a recurring basis (monthly, quarterly, half-yearly or yearly), can be canceled at any time. If you don't cancel before your next re-bill, you are not eligible for a refund on that payment (although we can suspend your account so you can use your proxies at a later date if preferred, 3 month maximum suspension).

Refunds will be issued if you, the customer, are unhappy with their Private Unmetered Residential Proxy subscription, if the customer cancels their subscription and requests a refund within 3 days (72 hours) of purchase.

Refunds will not be issued to any person who has previously subscribed to or had a free or paid trial (including 7 Day Trial of All Proxy Products) of any Private Unmetered Residential Proxy Subscription. This includes current and old accounts.

If your refund is approved, access to your proxy subscription will cease immediately (cancelations with no refund will have access until the end of the current billing period).

We do offer pro-rata refunds for upgrades and some changes to subscriptions, this is done via our helpdesk [email protected].

Subscriptions covered under Private Unmetered Residential Proxy are currently:

5 Ports
25 Ports
50 Ports
100 Ports

USA Rotating Datacenter Proxies Refund Policy

Customers are only eligible for a refund if a payment is made via the Paddle merchant system (PayPal and Credit Cards).

Subscriptions paid for on Paddle on a recurring basis (monthly, quarterly, half-yearly or yearly), can be canceled at any time. If you don't cancel before your next re-bill, you are not eligible for a refund on that payment (although we can suspend your account so you can use your proxies at a later date if preferred, 3 month maximum suspension).

Refunds will be issued if you, the customer, are unhappy with their USA Rotating Datacenter Proxy subscription, if the customer cancels their subscription and requests a refund within 3 days (72 hours) of purchase.

Refunds will not be issued to any person who has previously subscribed to or had a free or paid trial (including 7 Day Trial of All Proxy Products) of any USA Rotating Datacenter Proxy Subscription. This includes current and old accounts.

If your refund is approved, access to your proxy subscription will cease immediately (cancelations with no refund will have access until the end of the current billing period).

We do offer pro-rata refunds for upgrades and some changes to subscriptions, this is done via our helpdesk [email protected]

Subscriptions covered under USA Rotating Datacenter Proxy are currently:

Standard 250
Mega 500
Pro 1,000

Global Rotating Datacenter Proxies Refund Policy

Customers are only eligible for a refund if a payment is made via the Paddle merchant system (PayPal and Credit Cards).

Subscriptions paid for on Paddle on a recurring basis (monthly, quarterly, half-yearly or yearly), can be canceled at any time. If you don't cancel before your next re-bill, you are not eligible for a refund on that payment (although we can suspend your account so you can use your proxies at a later date if preferred, 3 month maximum suspension).

Refunds will be issued if you, the customer, are unhappy with their Rotating Datacenter Proxy subscription, if the customer cancels their subscription and requests a refund within 3 days (72 hours) of purchase.

Refunds will not be issued to any person who has previously subscribed to or had a free or paid trial (including 7 Day Trial of All Proxy Products) of any Rotating Datacenter Proxy Subscription. This includes current and old accounts.

If your refund is approved, access to your proxy subscription will cease immediately (cancelations with no refund will have access until the end of the current billing period).

We do offer pro-rata refunds for upgrades and some changes to subscriptions, this is done via our helpdesk [email protected].

Subscriptions covered under Rotating Datacenter Proxy are currently:

Standard 250
Mega 500
Pro 1,000

Static USA Datacenter Refund Policy

Customers are only eligible for a refund if a payment is made via the Paddle merchant system (PayPal and Credit Cards).

Subscriptions paid for on Paddle on a recurring basis (monthly, quarterly, half-yearly or yearly), can be canceled at any time. If you don't cancel before your next re-bill, you are not eligible for a refund on that payment (although we can suspend your account so you can use your proxies at a later date if preferred, 3 month maximum suspension).

Refunds will be issued if you, the customer, are unhappy with their Static USA Datacenter Proxy subscription, if the customer cancels their subscription and requests a refund within 3 days (72 hours) of purchase.

Refunds will not be issued to any person who has previously subscribed to or had a free or paid trial (including 7 Day Trial of All Proxy Products) of any Static USA Datacenter Proxy Subscription. This includes current and old accounts.

If your refund is approved, access to your proxy subscription will cease immediately (cancelations with no refund will have access until the end of the current billing period).

We do offer pro-rata refunds for upgrades and some changes to subscriptions, this is done via our helpdesk [email protected].

Subscriptions covered under Static USA Datacenter Proxy are currently:

5 IPs
10 IPs
25 IPs
50 IPs
100 IPs

Mobile Proxies Refund Policy

Customers are only eligible for a refund if a payment is made via the Paddle merchant system (PayPal and Credit Cards).

Subscriptions paid for on Paddle on a recurring basis (monthly, quarterly, half-yearly or yearly), can be canceled at any time. If you don't cancel before your next re-bill, you are not eligible for a refund on that payment (although we can suspend your account so you can use your proxies at a later date if preferred, 3 month maximum suspension).

Refunds will be issued if you, the customer, are unhappy with their Mobile Proxy subscription, if the customer cancels their subscription and requests a refund within 3 days (72 hours) of purchase.

Refunds will not be issued to any person who has previously subscribed to or had a free or paid trial (including 7 Day Trial of All Proxy Products) of any Mobile Proxy Subscription. This includes current and old accounts.

If your refund is approved, access to your proxy subscription will cease immediately (cancelations with no refund will have access until the end of the current billing period).

We do offer pro-rata refunds for upgrades and some changes to subscriptions, this is done via our helpdesk [email protected].

Subscriptions covered under Mobile Proxy are currently:

Mobile Proxy 10 Ports
Mobile Proxy 25 Ports
Mobile Proxy 50 Ports
Mobile Proxy 100 Ports

7 Day Trial of All Proxy Products Refund Policy

Customers are only eligible for a refund if a payment is made via the Paddle merchant system (PayPal and Credit Cards).

Refunds will be issued if you, the customer, are unhappy with their 7 Day Trial of All Proxy Products subscription, if the customer cancels their subscription and requests a refund within 3 days (72 hours) of purchase.

Refunds will not be issued to any person who has previously subscribed to or had a free or paid trial of any 7 Day Trial of All Proxy Products Subscription. This includes current and old accounts.

If your refund is approved, access to your proxy subscription will cease immediately (cancelations with no refund will have access until the end of the current billing period).

We do offer pro-rata refunds for upgrades and some changes to subscriptions, this is done via our helpdesk [email protected].

Subscriptions covered under 7 Day Trial of All Proxy Products are currently: